Frequent Asked Questions (FAQ)

If you are here you probably have a question. Right? Of course!
And the answer may be located in of those questions below. Take a look :)

How do I make an appointment?

You just have to go to select your service, your dog’s size and check the best time for you and complete the booking.
You’ll receive your confirmation email right after you finished the reservation with our  service agreement and the cancelation link. You can cancel up to 48h before your appointment or reschedule up to 24h.

How do I reschedule an appointment?

You can just use the cancel/reschedule link to reschedule. As long it is within 24h prior your appointment for rescheduling or 48 hours for cancelation no charge is applied otherwise a $50 charge is applied.

Can I book for more than one dog?

Sure! But please select the “Multiple Dogs” on online booking when and you’re selecting your dog’s size and will be set to go. You have just to scroll down and you will see the option.

How about making a frequent schedule? Year schedule?

That’s actually advised to our clients because when you book monthly appointments you make sure you are saving your spot on our calendar.
We also give a discount for monthly bookings  when you hire us to take care of your pet. Email us with the time, day and how often you want us to serve you and we will add you to our calendar.

How I can pay for the services?

You pay directly to the groomer. Most of them accept cash, check, Venmo, and Zelle. You can confirm which payment form the groomer you were assign with accepts on your email confirmation.

Still have questions? No problem.
Get in touch with us clicking here